Shipping Policy

At ITCOS, we strive to deliver your makeup products quickly and safely. Please review our shipping policies below to understand how your order will be processed and delivered.

Order Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time:

• We offer standard shipping within the United States, which usually takes 3-7 business days.
• Expedited shipping options may be available at checkout for faster delivery.

Shipping Costs:

• Shipping fees are calculated at checkout based on the delivery address and selected shipping method.
• Free shipping promotions may apply on qualifying orders.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Use this number to monitor your shipment until it arrives.

Shipping Restrictions:

• Currently, we only ship within the United States.
• We do not ship to P.O. Boxes or APO/FPO addresses.

Lost or Damaged Packages:

• If your package is lost or arrives damaged, please contact our customer support immediately at [email protected].
• We will work with the carrier to resolve the issue promptly.

Contact Us:
For any shipping-related questions or concerns, please contact us at:
Email: [email protected]
Phone: +1 (903) 652-7371