Frequently Asked Questions (FAQ)

1. What types of makeup products do you offer?
   We offer a wide range of makeup products including foundation, concealer, eyeshadow, lipstick, mascara, and more — all designed to enhance your natural beauty and suit various skin types.
2. How can I place an order?
   You can place your order easily through our website itcosmetics.site. Simply select the products you want, add them to your cart, and follow the checkout process.
3. Do you ship internationally?
   Currently, we only ship within the United States. We hope to expand our shipping options in the near future.
4. How long does shipping take?
   Orders are typically processed within 1-2 business days. Shipping time depends on your location but usually takes 3-7 business days within the U.S.
5. What is your return policy?
   We accept returns within 30 days of purchase for unopened and unused products. Please contact our support team at [email protected] to initiate a return.
6. Are your products tested on animals?
   No, ITCOS is committed to cruelty-free practices. None of our products are tested on animals.
7. Can I track my order?
   Yes! Once your order is shipped, you will receive a tracking number via email to monitor your package.
8. How can I contact customer support?
   You can reach us via email at [email protected] or by phone at +1 (903) 652-7371. We’re happy to assist you with any questions or concerns.